Locating Statement Information

Lesson Goals

Have you ever spoken to a client who had difficulty understanding their creditor statements? Perhaps you've asked clients to provide you with information on their statement only to find that they were unable to do so because they found the statement too confusing.

This short lesson will give you additional practice opportunities to help you guide clients the next time they need assistance with their creditor statements. By the end of this lesson, you should be able to easily locate creditor statement information.

Approximate Completion Time

10 minutes

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